MADFLIXClear answers.
Direct support.
MADFLIX does not require a separate MADFLIX account. Most local issues can be resolved without sharing personal information.
Contact support
For playback, billing, privacy, or accessibility questions, email madconnect.dev@gmail.com.
- Include the device model and Android version
- Describe what happened and when
- Do not send passwords, card numbers, signing keys, or private tokens
Special requests
Request eligible backend-record deletion or clear local app storage.
Open deletion instructionsVerified owners and representatives can request correction, restriction, or removal.
Open channel-removal processBefore you
send an email.
Why did a channel stop working?
MADFLIX plays third-party sources whose availability, regional access, addresses, and stream quality can change. Retry later, check the network, or send the exact channel name and device details to support.
Does MADFLIX store my payment card?
No. Google Play handles payment-card and billing-account information. MADFLIX receives subscription status and purchase-token information needed for entitlement verification.
Why are ads different on television?
The Google Mobile Ads implementation used for phone and tablet is not initialized on Android TV in this release. Television monetization requires a separate, tested video-ad path.
How do I remove local data?
Clear MADFLIX storage in Android settings or uninstall the app. Backend deletion instructions are available on the data-deletion page.
Can I use one ad-free subscription on many devices?
Production access is designed for a limited number of installations. The final device-reset and support process will be documented before public launch.